Privacy Policy
Effective Date: 03/17/2025
1. Introduction
GDS BPO (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal and business information. This Privacy Policy outlines how we collect, use, disclose, and protect the information entrusted to us by our clients, customers, and employees.
2. Information We Collect
We may collect and process the following types of information:
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Personal Information: Name, email address, phone number, and other contact details.
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Business Information: Company name, job title, industry, and related details.
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Financial Information: Billing details and payment transaction records.
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Client Data: Information provided by clients for business process outsourcing services.
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Technical Data: IP addresses, browser type, and device information collected through cookies and similar technologies.
3. How We Use Your Information
We use the collected information for the following purposes:
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To provide, manage, and improve our BPO services.
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To communicate with clients and employees.
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To process transactions and manage accounts.
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To ensure compliance with legal and regulatory obligations.
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To enhance security, detect fraud, and prevent unauthorized access.
4. Data Sharing and Disclosure
We do not sell, rent, or trade personal information. However, we may share information with:
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Service Providers: Third-party vendors assisting in our operations.
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Legal Authorities: When required by law or in response to legal requests.
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Business Transfers: In case of mergers, acquisitions, or business restructuring.
5. Data Security
We implement industry-standard security measures to protect data against unauthorized access, alteration, disclosure, or destruction. However, no transmission of data over the internet can be guaranteed to be 100% secure.
6. Data Retention
We retain personal information as long as necessary to fulfill business purposes and comply with legal obligations. Upon request, we will securely delete or anonymize data no longer required.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
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The right to access, update, or delete your personal information.
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The right to opt-out of marketing communications.
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The right to restrict or object to data processing under certain conditions.
To exercise these rights, please contact us at info@gdsbpo.com.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You may manage cookie preferences through your browser settings.
9. International Data Transfers
If data is transferred outside your country, we ensure adequate protection through legally recognized mechanisms.
10. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:.
Allama Iqbal Town, Lahore, Punjab, Pakistan
info@gdsbpo.com
+1 (646) 547-0777